Tips for Dealing with Debt Collectors

 Posted on April 24, 2015 in San Antonio Bankruptcy Attorney

As anyone with experience can relate, debt collectors can make life stressful. The sound of a ringing phone is enough to cause anxiety, and although some collectors may be easier to work with, their persistent efforts can feel overwhelming.

Many debtors are surprised to find out that there may be several options available to help them climb out of debt. Some of these can stop the actions of collections agencies almost immediately. In the meantime, here are three tips for dealing with collector calls:

Answer the Phone

According to Creditcards.com, one of the most important steps when dealing with debt collectors is to be responsible and answer the phone. It is equally important to respond to any written notices. Even if the debt seems like it is not yours, do not let it stagnate. Ignoring calls and attempts to contact you can hurt your ability to work out a payment arrangement.

Note the Details of Each Call

There are several laws governing what collection agencies can and cannot do. It is important to take notes about each call just in case the collector is breaking the law. While on the phone, you should jot down:

• The name of the collection agency;
• The name of the agent you spoke with;
• What time of day he or she called you;
• The total balance owed;
• Payment dates;
• Any threatening or abusive language; and
• Contact information.

If a collection agency has knowingly violated consumer laws, it may be required to pay you money. The only way to prove inexcusable activities, however, is to keep proper records of each conversation and transaction.

Do Not Agree to Payments You Cannot Make

The offer of scheduling a payment just to stop the calls seems tempting — even if you are not sure you can afford it. However, you should not make empty promises with debt collectors. Your credit report may show missed payments. It is better to ask the collector to call you another time when you have reviewed your finances fully and can schedule a realistic payment.

If you would like to end creditor harassment or inquire about other debt relief strategies including bankruptcy, contact an experienced San Antonio bankruptcy attorney. Call the Law Offices of Chance M. McGhee at 210-342-3400 for a free initial consultation.